Account Receivables & Collection Specialist

Job Summary:

We are hiring for an Account Receivables & Collection Specialist job role, for the needs of one of our U.S. based portfolio companies’ part of The Zaf Group – ACP CreativIT (


If you are looking for a fast-paced, challenging and rewarding environment, then we are the place for you. We are an equal opportunity employer offering exciting work, competitive compensation, and benefits.


Department: Accounting


Reports To: Account Receivable Manager


Job Overview:

The Account Receivable & Collection Specialist is responsible for supporting the Accounts Receivable team primarily with cash (proactive) application, invoice portal entry, portal reconciliation, collections, and cash discrepancies.  The essential duties of the Accounts Receivable Specialist are listed below.


Responsibilities and Duties:

  • Enter all customer payments, through live checks, lockbox remittances, credit cards, ACH and EDI remittances.
  • Enter journal entries for account clean up as needed.
  • Assist in the collection of past due accounts as well as payment discrepancies through emails, phone calls and research.
  • Maintain and update AR Aging Summary for collection tracking.
  • Enter tax exemptions into Sovos and process tax credits.
  • Assist in responding to emails in the Accounts Receivable email box regarding customer questions and the collections efforts.
  • Enter invoices into customer portals for payments and reconciles the portals monthly.
  • Provides backup to the team in various other tasks as needed.
  • Completes other projects and tasks as needed.


Required Competencies, Skills, and Experience:

  • Self-motivated and able to work with a team.
  • Good customer service skills.
  • Work effectively as an individual and as part of a team.
  • Demonstrate professional written and oral communications.
  • Ability to problem solve, stay organized, meet deadlines, and take initiative with projects.
  • Ability to interpret instructions furnished in written, oral, diagram or schedule form.
  • Ability to calculate figures and amounts such as discounts, taxes proportions and percentages.
  • Outstanding accuracy skills.
  • Strong understanding of accounting principles and financial reporting.
  • Experience with NetSuite ERP a plus.
  • Ability to read, write and correspond proficiently in the English language is required.


Knowledge & Experience:

  • Must demonstrate intermediate computer skills and experience with Microsoft Word, Excel and Outlook.
  • Minimum of 2 years’ experience.
  • Experience with Microsoft Office Suite.



  • Private health insurance.
  • Wellbeing program.
  • Continuous training & development.
  • Fun & success working in a professional and pleasant working environment.
  • On-boarding package.
  • 23 days’ vacation and centrally located modern office setting.